Privacy Policy – lg777game Pakistan Online Gaming Platform

This Privacy Policy applies to all personal data processed by lg777game in connection with the operation of the online gaming platform at https://lg777game.app (the "Platform"). It covers data collected when you register an account, make deposits or withdrawals, play games, contact support, and interact with any part of the Platform.

lg777game takes privacy seriously. We collect only what we genuinely need, we use it only for the purposes stated in this Policy, and we do not sell your personal data to third parties for marketing or any other commercial purpose. Pakistani players deserve to know exactly what happens to their information when they use an online platform — this document is our commitment to that transparency.

By registering an account on lg777game, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. This Policy is read together with our Terms and Conditions. Where there is any conflict between the two, the Terms and Conditions will take precedence on matters of contract, while this Policy governs all data-specific matters.

lg777game collects personal data across three broad categories: data you provide directly, data generated by your use of the Platform, and data received from third-party service providers involved in platform operations.

Data you provide directly:

• Full name, date of birth, and contact details (email address, phone number) provided at registration.
• Identity verification documents (CNIC, passport, or other government-issued ID) when requested as part of our Know Your Customer (KYC) process.
• Payment information — including mobile wallet account identifiers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details (for IBFT), and partial card details processed through our payment gateway for Visa/Mastercard transactions.
• Communications you send to our support team via live chat or email.
• Responsible gaming preferences, deposit limits, and self-exclusion requests.

Data generated automatically by your use of the Platform:

• Device information — device type, operating system version, browser type and version.
• IP address and approximate geographic location derived from it.
• Session data — login times, session duration, pages visited within the Platform, game history, and betting records.
• Transaction logs — full records of all deposits, withdrawals, and in-game wagers including amounts, timestamps, and outcomes.
• Cookie and tracking data as described in Section 6.

Data received from third parties:

• Identity verification results from KYC service providers.
• Transaction confirmation data from payment processors.
• Fraud screening signals from anti-fraud service providers.

Every piece of data lg777game collects is used for a specific, legitimate purpose. We do not use data for anything beyond what is described here, and we do not use automated profiling to make decisions that have significant legal or financial effects on you without human review.

Where data use is marked as Optional in the table above, lg777game will seek your consent separately before processing data for that purpose. You may withdraw consent for optional processing at any time by contacting support or adjusting your account settings.

lg777game processes personal data on the following legal bases:

• Contractual necessity: Data required to open and manage your account, process transactions, and provide the services you have signed up for. Without this data, we cannot provide the Platform to you.
• Legal obligation: Data required to comply with anti-money laundering regulations, age verification requirements, and other regulatory obligations applicable to online gaming operators.
• Legitimate interests: Data used for fraud detection, security monitoring, platform improvement, and responsible gaming oversight, where these interests are not overridden by your rights and interests.
• Consent: Data used for optional purposes such as marketing communications and analytics cookies, where we have obtained your explicit consent prior to processing.

lg777game does not sell personal data to third parties. We share data only with carefully selected service providers who process it on our behalf for the specific purposes described in this Policy, or with regulatory authorities where legally required. All third-party processors are contractually bound to process your data only as directed by us and in compliance with applicable data protection standards.

The categories of third parties we share data with are as follows:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners for IBFT and card processing. They receive the transaction data necessary to execute your deposits and withdrawals.
• Identity verification providers: KYC service providers who verify the authenticity of identity documents and confirm your age and identity during the verification process.
• Anti-fraud and security services: Providers that analyse transaction and session data to detect and prevent fraudulent activity on the Platform.
• Technology infrastructure providers: Cloud hosting, database management, and platform technology providers whose infrastructure underpins the operation of lg777game.
• Regulatory and law enforcement authorities: Where we are required by law, court order, or regulatory directive to disclose information, we will do so. We will notify you of such disclosure where legally permitted to do so.

We do not share your data with advertisers, data brokers, or any third party for commercial marketing purposes outside the lg777game platform.

lg777game uses cookies and similar tracking technologies to operate the Platform correctly and to improve your experience. Cookies are small data files stored on your device when you visit the Platform.

We use the following types of cookies:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during a session, and security cookies that prevent cross-site request forgery. These cannot be disabled without breaking the Platform.
• Functional cookies: Remember your preferences — such as language settings and responsible gaming limits you have set — so you do not have to re-enter them each visit.
• Analytics cookies: Collect anonymised data about how players navigate the Platform. This helps us identify which features work well and which need improvement. These are only placed with your consent.
• Performance cookies: Monitor Platform speed and uptime to ensure a stable experience. Data collected is aggregated and not linked to individual accounts.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in or using the Platform. Blocking analytics and performance cookies will not affect Platform functionality. A cookie consent prompt is displayed on your first visit to lg777game where applicable.

Protecting your personal data is a core operational priority at lg777game. We use a combination of technical and organisational measures to maintain data security at all times.

• Encryption in transit: All data exchanged between your device and the lg777game servers is encrypted using TLS (Transport Layer Security). This includes login credentials, payment data, and all account activity.
• Encryption at rest: Sensitive personal data stored in our systems — including identity documents and payment method identifiers — is encrypted in storage using industry-standard encryption algorithms.
• Access controls: Internal access to personal data is restricted to employees and contractors who need it to perform specific job functions. All internal access is logged and audited.
• Regular security reviews: Our systems undergo regular security assessments including penetration testing and vulnerability scanning by qualified security professionals.
• Incident response: We have a formal data breach response procedure. If a breach affecting your personal data occurs, lg777game will notify affected users promptly in accordance with applicable notification requirements.

lg777game retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, in compliance with anti-money laundering and KYC regulatory requirements.
• Transaction records: All deposit, withdrawal, and betting records are retained for a minimum of five years from the date of the transaction, in line with financial record-keeping obligations.
• Support communications: Chat transcripts and email correspondence with our support team are retained for up to three years from the date of the interaction.
• Analytics data: Anonymised usage data collected with your consent is retained for up to 24 months before being permanently deleted.
• Marketing consent records: Records of your marketing consent or opt-out preferences are retained for the duration of the business relationship and for three years thereafter.

When the relevant retention period expires, data is securely deleted or permanently anonymised so it can no longer be associated with you. Requests for earlier deletion are considered under the right to erasure described in Section 9.

As a user of lg777game, you have specific rights regarding your personal data. These rights can be exercised by submitting a written request to support@lg777game.app or through our live support channel. We will respond to all valid requests within 30 days.

lg777game does not knowingly collect personal data from individuals under the age of 18. The Platform is strictly for adults. Age verification is conducted as part of the registration and KYC process for this reason.

If lg777game discovers that an account belongs to a person under 18 years of age, the account will be immediately closed, all funds will be returned to the payment source (minus any winnings, which will be forfeited), and all associated personal data will be deleted from our systems within 30 days of discovery. Parents or guardians who believe a minor has registered an account should contact support immediately.

The lg777game Platform may reference third-party services — such as payment providers — whose own privacy policies and data practices are separate from ours. This Privacy Policy covers only the data processing carried out by lg777game directly. When you interact with a third-party service (for example, completing a JazzCash or Easypaisa transaction), that interaction is also subject to that provider's own privacy terms.

We are not responsible for the privacy practices of any third-party services. We recommend reviewing the privacy notices of any payment provider or other service you use in connection with your lg777game account.

lg777game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we provide. The date at the top of this page shows when the current version was last revised.

When we make material changes — changes that significantly affect how we collect or use your data, or changes that affect your rights — we will notify registered players via email and display a notice on the Platform for a reasonable period. For minor updates such as clarifications or corrections, we will simply update the revision date.

Continuing to use the lg777game Platform after a Privacy Policy update constitutes acceptance of the revised Policy. If you disagree with any update, you should stop using the Platform and contact support to close your account.

For any questions, concerns, or formal requests relating to your personal data, please contact lg777game through the following channels:

• Live chat support: Available 24/7 from any page on the Platform — fastest for urgent queries.
• Email: support@lg777game.app — for formal written data requests, document submissions, or detailed privacy queries.

When submitting a data access, correction, or deletion request, please include your registered email address and sufficient detail to allow us to identify your account and process the request accurately. We will acknowledge receipt within 48 hours and provide a full response within 30 days.